Frequently Asked Question

Account Related

To register an account, you just need a valid phone number and email address.

Click on the ‘Register’ button on our homepage and follow the instructions to create a business account.

Click on "Forgot Password" on the login page and follow the instructions to reset your password.

Order & Shipping Related

After logging in, browse our product catalog, add items to your cart, and proceed to checkout.

We accept all major credit cards, debit cards, net banking, UPI, and Cash on Delivery payments.

Order delivery depends on mode of delivery and distance. Typically, standard shipping takes 3-7 business days.

You can still buy it. Please share your contact information and our sales team will contact you.

You can utilize net banking, UPI or COD for placing the order

You can download them from this link

You need to place separate orders for each location.

Orders placed on website can only be delivered to you via our trusted courier service.

GST is included in the product price. Hence, you will not be charged any additional taxes.

Yes, shipping fee will be charged additionally.

There is a cart value-based discount mentioned on product display page. Kindly refer to it.

Yes, expedite shipping can be availed at an additional cost. Kindly refer to the shipping options available on product display page.

Currently, we only ship within India. We plan to expand internationally soon.

No. there is no minimum order quantity.

Returns and Refunds Related

We accept returns for defective or damaged products within 7 days of delivery. Please refer to our Return Policy page for more details.

Contact our customer service team with your order number and reason for return. We will guide you through the process.

Refunds are processed within 7-10 business days after we receive the returned product, and it passes inspection.